- We ship via FedEx Priority Overnight across the United States.
- You can order 24/7 and schedule your delivery date for any Tuesday-Friday (some exceptions apply).
- Must order by 10am EST for same-day shipping (next day delivery).
- We ship live product in coolers with frozen gel packs.
- Unpack products and place in the fridge upon delivery. No fridge? A cooler with ice will do in a bind - make sure your bivalves have a barrier between them and the ice, room to breathe, and are not under the ice.
- We suggest ordering for delivery at least 1 business day in advance for special events, and 2 business days in advance for weekend, Monday, or Tuesday events (Thursday delivery recommended for Saturday/Sunday/Monday events, Friday delivery recommended for Tuesday events).
- Sometimes FedEx experiences shipping delays. If the gels are still at least partially frozen your product will be safe to consume!
Shipping & Logistics FAQ S
Jul 22,
2020
