Are you a customer who needs help? 

Please understand that we are real people, so be nice. We do not work 24/7 and will respond during business hours. 

We have A LOT of information on our website. If you can't find it here, reach out to retail@clamandoyster.com or check out the FAQ section. 

Experiencing a shipping issue? 
We ship temperature sensitive product via FedEx Priority Overnight Services, and while FedEx is usually able to adhere to delivery windows sometimes things happen! A few things to note:

• Unfortunately (even as the shipper) we do not have access to any more information than what the tracking information shows.
• If your package is late, but the gel packs are still at least partially frozen your bivalves are safe to consume. 
• If your package is damaged please send us pictures so we can file a claim with FedEx. 
• Reach out to retail@clamandoyster.com or fill out the 'complain about something' form below to (kindly) let us know if you encounter a shipping problem.

For everything else...

Business & Partnerships: marketing@clamandoyster.com

Press: marketing@clamandoyster.com